Q: Why is the price of the site so inexpensive?
A: Using a template design system allows us to offer the sites at a discounted rate.

Q: What information do you need to get the site up and running?
A: A representative from TheWebExpress.ca will contact you upon receiving your online order. You will need to provide us with the page names you wish to use, plus the text and images that will go on those pages. TheWebExpress.ca will create the final site from your information and you will see it at an online test address to proof before the site goes live.

Q: What if I want to use my own picture for the main top graphic?
A: You are allowed to replace the header graphic with a picture of your choice. Please keep in mind that the picture should be at least 72 DPI for the best quality. An additional charge will apply.

Q: How long will it take to get the site up live?
A: Your new website should be up and running in two business days, assuming you provide us with the information within the outlined schedule.

Q: What is a Domain Name?
A: Domain name is the address that users will enter in their web browser to access your website.

Q: What is Web Hosting?
A: Web hosting refers to uploading a website so that it is available on the Internet. Web hosting is a service that we provide for our customers.

Q: Do I own the site once I purchase it?
A: Each Web Express package includes a hosting term that needs to be fulfilled. Once the terms of the site and hosting have been completed, and all payments made in full, you own the rights to the site. You may move the website to a different hosting supplier; have it taken down or whatever you like. However, all scripts are rented and are the property of TheWebExpress.ca - they cannot be moved or hosted with any other company.

Q: What payment methods to you accept?
A: TheWebExpress.ca accepts Visa, American Express and PayPal for payment.

Q: Do the prices include tax?
A: All prices are plus applicable taxes. U.S. customers are not subject to Canadian taxes.

Q: What if I am looking for a design that is more customized?
A: We offer a full range of customized solutions for websites. If you are looking for a customized design, e-commerce site or customized programming please fill out our Quote Request Form.

Q: How do I know that this site is legitimate?
A: TheWebExpress.ca is powered by JAZ Marketing & Design Inc. an advertising agency, based in Southwestern Ontario, which was established in 1998. JAZ is a member of the Better Business Bureau.